Frequently Asked Questions

Where is The Luxx located?
The Luxx is ideally located at 6023 UTSA Blvd., just a few steps from the UTSA campus.
When is the leasing office open?

Monday–Friday: 10:00 a.m. – 6:00 p.m.
Sat: 10:00 a.m. – 5:00 p.m.
Sun: 1:00 – 4:00 p.m.‏

What does rent include?
For your convenience, rent includes high-speed Internet, cable, water/sewer, and parking. Plus, you will have access to all of our amazing amenities and on-site staff!
How do I get to campus?
We have a shuttle that picks up every 20 minutes.
Is on-site parking available?
Yes, we have ample parking for both residents and guests.
What floor plans do you offer?
At The Luxx, we offer one-, two-, and four-bedroom options so you can find the fit that’s right for you. We even have some three-story units to give you plenty of space to spread out.
What is an individual lease?
An individual lease is a per-bed lease. You sign a lease for a bed in the apartment and share common areas with roommates. This allows you to live with roommates without having to worry about whether they’re going to pay on time!
What is the process to match roommates?
If you’re looking for a roommate, fill out our roommate-matching questionnaire online when you sign your lease. We will use that information to match you and your future roommate. If you already have a roommate selected, we can help sort out the details with that, too!
What is the Students First™ program?

The Students First™ program is designed to give you the ultimate student living experience. Students First™ is the combination of a highly trained and caring staff, student services, resources, and events — all designed to meet your needs as a modern, active college student. At The Luxx, we want to provide you with a positive sense of community and prepare you for success in all areas of your life now and after UTSA. Read more about our Students First™ Residence Life program.

Do you have an on-site laundry facility?
Each apartment is furnished with its own washer and dryer.
Do you have a maintenance staff?
Yes, we have maintenance available during office hours, as well as 24-hour emergency maintenance service.
Do I have to be a student to live here?
No, you do not.
Is there a security deposit?
No, we currently do not have a deposit requirement.
How do I pay rent?
You’re welcome to pay by check or money order at the leasing office during business hours, or you can pay online!
When is rent due?
Rent is due on the 1st of each month, with a grace period until the 3rd day of the month. Rent is considered late beginning on the 4th of each month. Please note that late fees will start to accrue beginning on the 4th day.
How do I apply for an apartment?
You can easily complete the entire leasing process online by clicking here. Fill out and submit your application, your guarantor’s application, and your roommate preferences form. You can even complete the lease for your new apartment online! We are also available on-site if you wish to visit us to apply in person.
I’m an international student — what do I need to sign my lease?
We require a deposit equal to two-months rent for international students. Please call our office if you have any additional questions.
Are you hiring?
We are! Please click here to see our listings and apply.

Ready to Live the Luxx Lifestyle?