We hope you had an amazing move-in experience! A lot of events are coming, so be sure to follow us on Instagram and Twitter so you don’t miss anything. Everyone in the office is excited for the upcoming year. We want everyone to be as comfortable as possible and have a great living experience!

 

Special Highlight

Residents, please make sure you are disposing of your trash properly.

  • Containers with bagged trash should be placed outside your front door between 5–7 p.m. Service begins at 8 p.m.
  • All trash must be in bags and securely tied.
  • Only two bags will be picked up per evening.
  • All boxes must be broken down and flattened.

If not complied with, the unit will receive one warning. If after the first warning the unit is again in violation, their container will be removed and/or a fine of $25 per bag will be issued to the unit.

 

Reminders & Updates

Office hours are Monday–Friday from 10 a.m.–6 p.m., Saturday from 10 a.m.–5 p.m., and Sunday from 1–4 p.m.

Locked out of your apartment, neighbors being loud, or have an emergency? Please call the Community Assistant on call at (210) 570-5533. Available seven days a week!

Rent is due on the 1st of the month, and late fees will be applied on the 4th.

If you have any questions regarding the payment portal or about your account, please see Sylvia Sarzoza, our AGM, or email her at ssarzoza@liveluxx.com.

For any resident/roommate conflict-related issues, lounge reservation requests, and event idea submissions, please contact our Resident Director, Colton Cockrell, at ccockrell@liveluxx.com.

 

Tips on Living with Roommates!

Perhaps one of the greatest advantages of living in a Campus Advantage community is the opportunity to live and work closely with all types of people. We know that living with roommates isn’t always easy, whether you moved in with friends or were matched up with new people. Either way, it’s perfectly normal to have the occasional roommate conflict, and there’s actually a lot to be gained from handling a difficult situation maturely and respectfully.

We want to make sure you have the tools to handle these situations should they arise, so check out the tips below to ensure you and your roommates have the best living experience possible this year:

  • Schedule a roommate meeting: Set up a time for all roommates to get together and have a proactive conversation about each person’s preferences and expectations when it comes to cleanliness, guests, sleeping/study times, the use of others belongings or food, etc.
  • Be open minded: You and your roommates may be very different, and that’s OK! Stay open minded and positive about your roommates’ views and experiences, and you may end up learning a lot about them and yourself in the process.
  • Give each other space: Even though your apartment is made for multiple people, everyone appreciates having space to themselves once in a while. Make sure you’re sharing time in common areas and respecting each other’s privacy.
  • When in doubt, talk it out: Most problems can be solved by just talking through the issue before it gets out of hand. If something is seriously bugging you about one of your roommates, bring it to them in a mature one-on-one conversation before bringing in other roommates or escalating the situation. Passive-aggressive behaviors won’t help.
  • Divide responsibilities: While every roommate should commit to cleaning up after themselves, determine the best way to divide other responsibilities, such as taking out the trash, vacuuming, cleaning the kitchen, etc., to ensure everyone plays their part.
  • Use conflict resolution backup: While talking can usually fix an issue in its early stages, sometimes a more structured approach is necessary. If you’ve tried and feel your efforts aren’t helping resolve an issue between roommates, reach out to your Community Assistant or the management team to help you brainstorm options. The management team is trained and willing to help conduct a roommate mediation process if necessary, but is also happy to provide you with tips and tools to handle it yourself.

We want you to have a successful living experience while at our community, but we know that living with roommates can mean an occasional difference of opinion. When roommates decide to communicate their expectations, listen and try to understand each other, and care about each other’s well-being, the many great memories you make will outweigh any small conflict you may have.

 

Community Events

Yoga with CA Joey — September 6 — Join CA Joey and a yoga instructor from UTSA’s Rec Center for a morning yoga class.

September Birthday Celebrations — September 7 — If you have a birthday in September, come to the clubhouse and enjoy some cake and drinks!

Puppy Play Date — September 10 — Come down to the dog park and socialize with other residents and their pets! Dog treats and water will be provided.

Grocery Bingo — September 14 — Join us for a night of bingo, where the winner takes home groceries!

Volleyball Tournament — September 16 — Join us for a friendly volleyball game, where the first and second place teams will win a prize!

FIFA 18 Tourney — September 26 — Compete in this tournament, and the winner will receive a prize!